FAQ

Yup, you can now buy Kindle here in Indonesia, even though it’s Amazon policy not to ship to Indonesia. This section is devoted to answering some of the common questions asked.

What is Kindle?
Kindle is a thin, lightweight, electronic reading device that you can take anywhere and download your favorite book, newspaper, or magazine from Amazon.com. It was created by the net’s largest bookseller, Amazon.com. 

What format does Kindle device support?
Kindle supports PDF, txt, azw…. and so on. Read here for a list.

Why I should buy from you? Can’t I get it direct from Amazon?

Nope. Amazon doesn’t ship to Malaysia. You can go to the Amazon homepage here and try to select your country as Indonesia.

How can you sell Kindle if Kindle can’t be shipped to here? 

It’s not that Kindle can’t be shipped to Indonesia; it’s just that Amazon won’t ship it to here, but plenty of others will. So what we do is that we get a middleman in the US to buy kindles for us, and have him to ship to Malaysia. This is how we get our devices.

The price is more expensive here than the one shown in Amazon homepage!

Indeed it is, this is because to get the device from U.S to here requires one to pay shipping cost, fuel surchages and taxes, not to mention that one needs to pay the middlemen to get the shipping done. So this invariably drives up the cost.

Why there are only a few products? What if I want other versions of the Kindle?

Glad to hear that! If you want other versions of Kindle, just drop us a line and we will arrange it for you.

Why there are so many products? What are the differences? 

Read here for more information.

How ( or where) to buy?

Read here for more details.

When can I get the device?

We practice next day delivery. You can expect to get the device in 2- 3 working days.

Do I have to pay shipping cost or credit card charges?

No, we’ll eat all the shipping cost and credit card charges.

Do you have shops? Because I am more comfortable buying the thing in the shop

We share the same physical location with kindlemalaysia.com. See here.

How do I buy books from Amazon?

Due to that Amazon isn’t shipping to Malaysia, you can’t buy books directly. However with a little ingenuity you can still get the ebook. Here are the steps  you can follow in order to buy books from Amazon.  Another method you can try this is this  here .

Do you sell Kindle usb cable, or adapter, or Kindle Charger?

The cable, usb charger, or adapter that is necessary for a Kindle to operate for a long time ship together with the Kindle device. But we don’t sell any of these independently, yet.

I have more questions! Where can I ask?

You can contact us via email admin@kindleindonesia.com, or you can use the contact form to contact us.

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